Shipping policy

Shipping Policy

Thank you so much for supporting ChloeMade ♡

Every ChloeMade piece is handmade in small batches with care and patience, which means your order may take a little longer than mass-produced items — but we truly believe handmade things are worth the wait.

Processing Time

Because each item is handmade to order, please allow approximately 3–7 business days for order preparation before shipment.

During busy periods or new product launches, processing times may be slightly longer.

Shipping Rates

- Orders under $59 USD  
  Flat shipping rate: $6.99 USD

- Orders over $59 USD  
  Free standard shipping

Shipping costs are calculated automatically at checkout.

Estimated Delivery Time

Estimated delivery times vary depending on destination country and local shipping carriers.

Most international orders arrive within:

7–18 business days after shipment

Please note that customs processing, holidays, weather conditions, or carrier delays may occasionally affect delivery times.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please allow a few days for tracking updates to appear after shipment.

Customs & Import Taxes

Some countries may charge customs duties, import taxes, or local handling fees.

These charges are determined by your local customs authority and are the responsibility of the customer.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order.

ChloeMade is not responsible for packages lost or delayed due to incorrect or incomplete shipping information provided at checkout.

Lost or Delayed Packages

If your package appears significantly delayed or lost, please contact us at:

support@chloemade.shop

We’ll always do our best to help and work with the shipping carrier to resolve the issue.

Questions

If you have any questions about shipping or delivery, feel free to contact us anytime at:

support@chloemade.shop